Steering Point Articles

Diversity and conflict for a plural workforce

Diversity and Conflict for a Plural Workforce

Written by Shay Dalton

“The chains of habits are too light to be felt until they are too heavy to be broken.”[1] This saying – attributed by some to Samuel Johnson, by others to Bertrand Russell – is apt when it comes to diversity in the workplace. Far too late in the day, employers realised that their workforces were stiflingly homogenous, most especially when it came to race and gender.

How do you Sleep (and How’s it Affecting Your Work)?

Written by Shay Dalton

The 5am club! Seize the day! The early bird gets the worm! Whatever the slogan may be, we’ve been conditioned to believe that time in bed is time misspent, even though every morsel of scientific evidence points to the contrary. Studies show that reducing sleep by as little as 1.5 hours for even a single night could cause a reduction of daytime alertness by as much as 32 percent.

Crafting: How to increase engagement, performance, and job satisfaction

Crafting: How to Increase Engagement, Performance, and Job Satisfaction

Written by Shay Dalton

Dissatisfaction is likely to come to all workers at some point. Oftentimes it passes, proving itself to be no more than a tough project or bad day at the office. But if the problem is consistent and/or stifling, action may need to be taken. For those who don’t think the job itself is the problem so much as how they’re handling it, a potential solution is work crafting.

emotional intelligence

Emotional Intelligence and Engaging Others

Written by Shay Dalton

What if we approached mental fitness the way we approach physical fitness? That is to say, conceiving it as necessary and making it a priority. What would that regime entail if it were a daily act, and what might be gained as a result? What if we resituated emotionality in our profession as a catalytic force, not a disruptive one? Thus, shifting the workplace from a rational environment to a place of outward feeling and engagement. The answer to all these questions is related to the development and implementation of emotional intelligence.

New Year’s Resolutions: How to Make Them Useful

Written by Shay Dalton

There’s something endearing in the lofty aspirations we wheel out each January, unkeepable promises that our poor future selves are made to feel slovenly for not fulfilling until we get the chance to do it all over again this time next year. But it doesn’t have to be that way. There are more reasonable targets we can set ourselves – and more practical ways we can go about achieving them – so that when the chiming bells usher us into 2024, we can look back at our year and say we really did something worthwhile with it.

Creating and fostering cultures of meaning

Written by Shay Dalton

A modish topic, but sometimes less emphasised, facet of success is company culture. Culture is a catchall term, but it comes down to how organisation systems are formed and maintained. It is social in origin and totalising in dissemination. That matters because humans are not innate; we produce and reproduce these systems through learned behaviour, mirroring, and various institutions.