Introduction
Prices are high. Inflation is high. Interest rates are high. Getting by on the traditional 9-5 is not as simple as it should be. As such, increasingly workers are turning to a side hustle to make ends meet. For many, balancing a full-time job while pursuing a side hustle is not just a means of boosting income but also a way to fulfill entrepreneurial aspirations, hone new skills, and achieve personal growth. However, managing both can be a challenging endeavour, demanding careful planning, time management, and strategic decision-making.
By the numbers
In June of this year, more than half (54%) of Americans said they’d adopted a side hustle to supplement their primary source of income in the last 12 months [1]. In the UK, 43% of Brits have a side venture [2]. Gen Zers are most likely to have a side gig (71%), but millennials are close behind (68%). [3]
Do you need a side hustle?
The motivations for taking on a side hustle are diverse. Maybe it’s necessary to make rent, with the cost of living crisis making just getting by a difficulty for many; additional income can provide financial security, help pay off debts, or fund personal goals such as travel, education, or home ownership. Side hustles also offer opportunities to learn new skills or enhance existing ones, which can be beneficial for career advancement. Many people have hobbies or interests they wish to pursue professionally, passion projects which might not be feasible through their full-time job. Additionally, a side hustle can serve as a testing ground for business ideas, potentially leading to full-time entrepreneurship.
Before committing to the delicate balancing act of juggling two jobs, you need to assess your capacity to do so. Consider the intensity of your full-time job, your personal commitments, and your energy levels. You need to be realistic about the time and energy you can dedicate to a side hustle without compromising your well-being. If you’re already swamped at your full-time job then taking on an additional workload is a bad idea –– you’ll burn out quickly and end up more likely to lose your original job than to earn any additional income.
Equally important is choosing the right side hustle. It should align with your skills, interests, and available time. For those pursuing a passion project, this is of course already baked in, equally so for anyone looking to set up a personal business on the side. But for those less sure where to start, who are simply looking for a little bit of extra cash flow, consider whether you can leverage existing skills or explore new areas of interest. Evaluate the time commitment required and select a side hustle that fits your schedule. Most importantly, choose something you enjoy to maintain motivation and prevent burnout.
As Forbes Council Member John M. O’Connor writes of his own journey, “The times I tripled up [my workload] to “make more money” but did it just for the money, it created a universal imbalance and injured relationships and the effectiveness of my other work” [4]. Learn from his mistakes.
Managing your time
A lot of balancing a full-time job and a side hustle comes down to time management. Writing in Forbes, Caroline Ceniza-Levine, founder of the Dream Career Club and author of Jump Ship: 10 Steps To Starting A New Career, recommends setting up “a clear timeline for how long you plan to juggle the two and decide what success markers you want to see along the way to ensure you are on the right track.” [5]
Freelance writer and stand-up comedian Virginia Hogan implores workers pursuing a passion project to “[set] aside specific hours for it. Not a specific amount of time — specific hours. Block out on your calendar when you’re going to write that short story or build that desk. It might only be once a week, but make sure it’s planned.” [6]
Essentially, the important thing is to be organised. Do not allow your side hustle to linger over you as one further task to undertake, like changing the bedsheets or going to the gym. Because let’s face it, we all know how easy it is on a lazy day to put those activities off; all of a sudden the routine is on the backburner and difficult to re-ignite.
Just as it’s important to know yourself in order to get an idea of what kind of side hustle you should be engaged in –– where your skills lie, what skills you want to learn –– it’s also important to know yourself so as to better schedule your two income streams. “Pay attention to when you do your best work,” recommends Ceniza-Levine. “If you know that you are just too unfocused after a full day of work, then you have to get up early for your side business. Or you have to clear your weekends for it.” [7]
What is your worth?
Let’s say you’re just getting started on your side hustle journey, and that you’ve chosen a career path that allows you to dictate rates, as opposed to picking up a second salaried job. How do you know what to charge?
Bernadette Joy, a leadership coach specialising in financial freedom, having paid off $300,000 of debt in three years and invested enough to retire by 40, recommends matching your revenue goal to your housing (or any other specific financial target you want to reach). When she first started her side hustle, she wanted to earn enough to pay off her monthly mortgage. That was it. To do that, she needed to make $2000 a month (on top of her salary, which she would use for all other spending and saving).
She realised that, “To reach $2,000, I could choose from selling to (a) 100 customers at $20;
(b) 20 customers at $100; or (c) Two customers at $1,000.”
“I ultimately chose the middle option,” she says, “rationalising on average I needed one customer every weekday, and I could still take the weekends off. I earmarked every sale toward my mortgage and that made each sale feel more rewarding.” [8]
The advice is simple. Pick a financial goal. Work out how much you’ll have to charge and how many clients you’ll need to make that goal. Put all the money you earn towards that goal.
After that, your savings will take care of themselves.
Getting the balance right
Now, let’s say you’ve set up your side hustle –– you’ve set your goals and have set aside the appropriate amount of time each week or month to meet them. How do you ensure all this new work doesn’t interfere with your day-to-day job? First, you “need to decide your objectives for your current job,” according to Ceniza-Levine.
“Do you want to just get by, or are you going for a promotion? Is there restructuring or other changes afoot where you have to pay closer attention? The job/ side business juggle isn’t only for people who hate their job. Maybe you like your job enough but want an extra and/or different stream of income. If you like your job, you need to be clear about your goals there as well, not just for the new business.” [9]
It could be that you care little for your 9-5 and are setting up this new venture as a way to, with luck, eventually pivot to your side hustle full time. If that’s the case, in theory you could phone it in at the office, just doing enough to scrape by, then dedicating the bulk of your energy to your preferred work. This is a nice idea, but can be flawed in practice.
If you work a 9-5, you’re at your day job eight hours a day. If all that time, you are doing the bare minimum, that is going to impact you. There exists such a thing as momentum. If you slouch around for eight hours a day, you run the risk of becoming a slouch –– and then where will your new venture be? Not to mention you run the risk of getting fired for lousy performance; all of a sudden your new scheme to make more money has left you stripped of your financial base.
You’re also likely to burn relationships. People around the office or clients will see you as someone not worth doing business with. They may remember that when you’re going it alone and reaching out to them for help later. It’s better to make yourself a good employee and carry that through to all aspects of your work, in-office and out. As James Clear, author of Atomic Habits, writes: “If you’re looking to make a change, then I say stop worrying about results and start worrying about your identity. Become the type of person who can achieve the things you want to achieve” [10]. Don’t be someone who works hard on just one thing; be a hard worker.
It could be that you do also have some boring, administrative work to do as part of your day to day job. And as noted earlier, you should know yourself well enough to know what time of day you tend to work best. Try and get this less engaging work done during times when you’re in a bit of a lull anyway, rather than wasting your best energy on them. As Virginia Hogan more bluntly puts it, “Use your least productive times to do boring work on your employer’s dime.” [11]
Hogan also recommends organising work based on how badly other people are depending on it. She calls this approach her “Avoid Receiving Angry Emails” plan. “This is loosely defined,” she writes, “but I mean whether or not there will be professional consequences for you if you don’t complete tasks in a timely manner.” [12]
You don’t want your day job and your side hustle to overlap. But if you find yourself in a position where you’re facing potential negative professional consequences in one endeavour without much to do in the other, there are exceptions to be made. But don’t normalise it. It will come back to bite you.
Hustling
Juggling a full-time job and a side hustle in today’s high-cost, high-inflation economy is, for many, not merely a trend but a necessity. But the challenge of balancing these dual roles requires strategic planning and diligent execution. Workers need to be realistic about their capacity and the demands of their full-time job. Without careful consideration, the risk of burnout and potential negative impacts on their primary employment increases. Effective time management is key. side hustles should be well-planned, with assigned hours every week and a clear, attainable fiscal target in mind. By entering into a side-venture with these things in mind, one can grow their income, develop their passions, and learn new skills for life.
More on Time Management
Oliver Burkeman Four Thousand Weeks: Time And How To Use It – Podcast
Manage Your Energy, Not Your Time
How to Focus and Become Indistractable with Nir Eyal – Podcast
Sources
[2] https://www.finder.com/uk/business-banking/side-hustle-statistics
[11] https://www.forbes.com/sites/ginnyhogan/2023/04/17/how-to-balance-your-full-time-job-with-your-side-hustle/ [12] https://www.forbes.com/sites/ginnyhogan/2023/04/17/how-to-balance-your-full-time-job-with-your-side-hustle/
Introduction
This article delves into the psychology of likeability, reviewing strategies to enhance engagement and foster better relationships. Drawing upon the latest research in social psychology, it explores how subconscious factors influence perceptions, the nuances of engaging in small talk, and the essence of a captivating presence. Discover how likeability can transform your personal and professional life.
The Psychology of Likeability
Understanding the essence of likeability can significantly alter our interactions both personally and professionally. Psychology unveils subconscious triggers that influence our perception of others. By grasping these mechanisms, we can refine our approachability and establish stronger bonds.
Subconscious Triggers
Our brains evaluate individuals based on subtle cues, such as body language and tone of voice. Maintaining eye contact, mirroring body movements, and displaying a warm, genuine smile are traits that foster trust and comfort. These actions shape our perceptions and increase likeability.
Mastering Small Talk
Engaging in seamless small talk is crucial for building rapport. Effective small talk hinges on active listening, asking open-ended questions, finding common ground, and using positive body language. These strategies foster trust and create meaningful connections.
The Power of Storytelling
Storytelling, a timeless art, has the remarkable ability to engage and persuade. By crafting compelling narratives, you can engage with your audience’s emotions, fostering a profound connection. Improve your storytelling by drawing from personal anecdotes, incorporating vivid imagery, and featuring relatable characters. This approach can transform a straightforward message into an indelible experience.
The capacity to develop and refine charisma and magnetic presence is a skill that evolves with practice. By integrating the subtleties of body language with the art of storytelling, you can unveil a level of charm and influence that will resonate with those around you.
“Charisma is not in the words you say, but in the way you say them.”
Unknown
| Charismatic Presence Techniques | Benefits |
| Mastering Body Language | Boosts likeability, trustworthiness, and approachability |
| Crafting Captivating Stories | Connects with the audience on an emotional level |
| Projecting Confidence and Composure | Inspires others to follow your lead |
Likeability in the Professional Realm
In the competitive arena of career advancement, the quality of professional likeability emerges as a crucial asset. It significantly enhances your ability to forge robust workplace relationships and cultivates a favourable professional image. This, in turn, paves the way for new opportunities and hastens your career progression. By refining your professional likeability, you can effortlessly manoeuvre through the corporate environment, thereby achieving your professional objectives with enhanced confidence.
Initiating the cultivation of professional likeability necessitates an understanding of its underlying psychological dynamics. It is the warmth, authenticity, and a sincere interest in others that naturally attract people. By sharpening your listening skills, maintaining a positive outlook, and offering sincere compliments, you can establish a compelling presence among your colleagues and superiors.
Another pivotal element of professional likeability is the mastery of small talk. Engaging in effortless, meaningful dialogue across diverse topics facilitates rapport building and leaves a memorable impact. Staying abreast of current events, industry trends, and shared interests equips you with conversation starters, enabling you to forge deeper connections with your peers.
Furthermore, cultivating charisma and a magnetic presence is vital for professional likeability. Attention to your non-verbal cues, the art of storytelling, and exuding confidence can create an aura of likeability that distinguishes you from others.
“Likeability is not a personality trait, but a skill that can be learned and honed over time. The more you invest in developing professional likeability, the greater the dividends you’ll reap in your career.”
Embracing the essence of professional likeability empowers you to navigate the workplace with heightened confidence, establish profound connections, and position yourself for sustained career success. Remember, the capacity to forge genuine connections is a skill of immense value, propelling you towards the pinnacle of your professional ambitions.
When Likeability in Leadership Backfires
While likeability is often seen as a key trait for effective leadership, it is unwise to select leaders solely on this basis, especially if it means neglecting other crucial predictors of leadership effectiveness, such as expertise, intelligence, and integrity. Here are three reasons why likeability in leadership can backfire:
- Likability May Mask Dark Side Traits: Perceptions of likeability can sometimes hide toxic traits. Individuals with narcissistic or psychopathic tendencies can appear charming and socially skilled, which might lead to their being mistakenly perceived as likeable.
- Mindless Conformity: Likeable leaders might encourage conformity rather than innovation. True leadership often requires challenging the status quo, which may not always align with being likeable.
- Results Over Popularity: Leaders overly focused on being liked may avoid making tough decisions. Effective leadership requires balancing likeability with the ability to make difficult choices and drive results.
Conclusion
Likeability is a powerful force that can transform personal and professional interactions. By understanding and leveraging the psychology of likeability, mastering small talk, and developing a charismatic presence, individuals can significantly enhance their influence and success.
Embracing likeability involves consistent practice and application in daily interactions. It is a skill that can be developed and refined over time, leading to more fulfilling relationships and greater professional achievements.
FAQ
What are the subconscious triggers that make people like me? Subconscious triggers include mirroring body language, maintaining eye contact, and expressing warmth through facial expressions and tone of voice. These actions significantly shape how others perceive you.
How can I improve my small talk skills? Key strategies include active listening, posing open-ended questions, sharing pertinent personal stories, and maintaining a positive, engaged attitude during conversations.
What are the secrets to projecting a charismatic presence? Projecting a charismatic presence involves mastering both verbal and non-verbal communication, such as confident posture, expressive hand gestures, and engaging storytelling.
How can I leverage likeability to enhance my professional success? Enhancing professional likeability involves active listening, offering sincere praise, fostering a positive work environment, and engaging in meaningful small talk.
What are the key benefits of developing greater likeability? Benefits include cultivating deeper relationships, expanding social and professional opportunities, and increasing influence and impact on those around you.
By mastering the art of likeability, individuals can unlock their full potential, becoming more respected, admired, and successful in their personal and professional lives.
More on Charisma
Introverts, extroverts and leadership with Karl Moore – Podcast
Dealing with Imposter Syndrome
Introduction
In 2005, David Foster Wallace, the celebrated author renowned for his lofty, intellectual style and profound, often humorously contempful explorations of the human experience (not to mention his trademark bandana), delivered a now-iconic commencement speech to the graduating class at Kenyon College. His speech was titled “This is Water” [1]. That title, seemingly banal, delivers a profound, even life-changing message (if the YouTube comments are to be believed, at least).
Wallace urges graduates to cultivate a deliberate awareness of the seemingly obvious, the everyday realities that often slip by unnoticed. He does so through a short and simple anecdote.
There are these two young fish…
Foster Wallace tells the story of two young fish swimming merrily along. On their journey, they encounter an older fish swimming in the opposite direction. The older fish nods and says, “Morning, boys. How’s the water?” The two young fish swim on for a bit before one turns to the other and asks, “What the hell is water?”
“The point of the fish story,” Foster Wallace explains, “is merely that the most obvious, important realities are often the ones that are hardest to see and talk about. Stated as an English sentence, of course, this is just a banal platitude, but the fact is that in the day to day trenches of adult existence, banal platitudes can have a life or death importance, or so I wish to suggest to you on this dry and lovely morning.” [2]
Modern water
The anecdote of the fish in water poignantly illustrates our tendency to take the fundamental aspects of our existence for granted. We live immersed in the water of our daily routines, oblivious to its very existence until someone points it out. The “water” in our lives could be anything –– the ability to have a meaningful conversation, the beauty of a sunrise, the simple act of breathing, all these cosmically miraculous aspects of the human experience that we steadfastly fail to recognise.
Foster Wallace goes into great detail in the speech laying out just how difficult it is to spot the water around us. And that was in 2005. In the subsequent years, the water, if at all possible, has grown more transparent and undetectable still. We live amongst an attention-sapping multimedia environment explicitly designed to absorb us. Smartphones and social media make it not just impossible to notice our settings but to acknowledge that we’re swimming at all. Our attention, the aspect of ourselves Foster Wallace goes to great lengths to say we should prize, protect and treasure, is a currency traded amongst Silicon Valley power brokers. Our attention is bought and sold behind our backs, often for all too cheap. And that is just one of the battles currently facing us.
We are also battling the cult of false positivity, staring blankly at a curated reality social media drip feeds us, feasting on slideshows and highlight reels of other lives we deem better than our own. We are repeatedly thrust into the twin states of feeling inadequate while simultaneously burning with a need to curate our own false reality online too. We must play along with the great lie or else allow our lives to appear lesser, mundane, forgettable. Pretty soon everything is distorted.
We are battling the fear of missing out, confronted with an endless need to stay connected, to check back in online for fear that we will be alienated and out of step with those around us if we fail to. It’s hard to be fully present in the moment when all the while you’re in it, you wish you were in another one.
We are battling our brains, most specifically the default mode network. This is our brain’s natural mode of operation that kicks in when we’re not actively engaged in a task. This mode often leads to ruminating on the past or worrying about the future, further pulling us away from the present moment.
In the context of such a society, Foster Wallace’s message about cherishing the ordinary becomes even more relevant. These factors combined create a constant undercurrent of distraction, making cultivating sustained awareness feel nigh on impossible. But it is doable. It just requires effort.
The benefits of making that effort are numerous.
The benefits of awareness
A recent study published in the journal JAMA Internal Medicine found that those who completed a mindfulness awareness program experienced less insomnia, fatigue, and depression after six weeks than those who received sleep education [3]. A study that was presented at the American Heart Association Scientific Sessions 2022 reported that after participating in an eight-week mindfulness behaviour program, adults who had elevated blood pressure at the beginning of the program had significantly lower blood pressure and reduced sedentary time at their six-month follow-up. [4]
In the UK, it is estimated that as many as 30% of GPs refer patients to mindfulness training [5]. That’s because the benefits are well-documented and because in theory it’s simple (though as anyone who has tried focusing on the breath will tell you, it’s difficult to believe how quickly the mind drifts away).
By becoming more aware of our own thoughts and feelings, we can develop a deeper understanding of those around us. When we pay attention to the everyday details, we can cultivate a genuine appreciation for the beauty and wonder of the world. Being present allows us to make more conscious choices, rather than acting on autopilot, and can reduce the amount of time we waste ruminating on the past and worrying about the future.
As Foster Wallace puts it, “Learning how to think really means learning how to exercise some control over how and what you think. It means being conscious and aware enough to choose what you pay attention to and to choose how you construct meaning from experience” [6]. The simple act of acknowledging the “water” of our lives can lead to a more meaningful and fulfilling existence.
Cultivating Awareness
Being aware of one’s surroundings does not just happen. It is a conscious act, and a challenging one. As Foster Wallace puts it, “People who can adjust their natural default setting this way are often described as being “well-adjusted”, which I suggest to you is not an accidental term” [7]. So how does one become well-adjusted? How does one find a way to spot the water around them in a world designed to distract us?
As previously noted, one option is mindfulness. The availability of mindfulness apps makes it easy to get started. Incorporating just ten minutes a day into your daily routine can change your perspective in monumental ways.
Another option is gratitude exercises. Taking time each day to reflect on things you’re grateful for can shift your focus to the positive aspects of your life. It’s a useful countermeasure against negative thinking.
If your distraction is not just internal but external –– ie you are overly occupied by your phone and digital spaces –– it could be worth attempting a digital break. You don’t have to go cold turkey. You could start small by saying “I’m not going to use my phone for half an hour before bed.” Then extend that period out or add further half-hour breaks to your day, during lunch or after work for example. A useful tip is to put your phone in another room during any detox to remove the temptation. Out of sight really is out of mind.
Try focusing on your senses. This is a step that will be recommended to you in mindfulness practices but you can do any place, any time, by yourself. Simply make the choice to notice what surrounds you –– sights, sounds, smells, tastes, and textures. This simple act can anchor you in the present moment.
Make a conscious effort to engage in activities that require focus. Activities like reading, spending time in nature, or creating art can demand your full attention, fostering a state of mindfulness or even flow state. It’s time better spent than scrolling.
Observe your thoughts rather than judging them. This too is a pillar of mindfulness practice but something you can do alone. Every thought you’ve ever had has passed away, the one you’re currently lost in will too. Try to notice your thoughts as a passive bystander rather than lending them overdue creed, and do the same with people too. When interacting with others, try to observe them without judgement. It can lead to deeper connections and a better understanding of the people around you.
That’s a lot of examples but, as noted, most of them can be practised even for just a few moments throughout the day –– it’s just about breaking the spell of thought and noticing what’s around you. Still, it’s recommended you start small. Don’t try to overhaul your life overnight. Begin with easy, manageable changes, like taking a few mindful breaths throughout the day.
None of these strategies are a one-time fix, rather a lifelong practice. By incorporating any or all of them into your daily routine, you can cultivate a greater sense of awareness and begin to truly appreciate the “water” of your existence. At the risk of sounding guru-adjacent, it can help set you free from the prison of your mind. As Foster Wallace says, “The really important kind of freedom involves attention and awareness and discipline, and being able truly to care about other people and to sacrifice for them over and over in myriad petty, unsexy ways every day.” [8]
This is water
David Foster Wallace’s “This is Water” speech serves as a powerful reminder to appreciate the seemingly mundane aspects of life. In a world overflowing with distractions, cultivating awareness requires conscious effort. It is difficult. But the rewards are substantial.
By adopting the practices outlined above, we can embark on a lifelong journey of self-discovery, increased appreciation, and a deeper connection with ourselves and the world around us. The “water” of our lives is always there, waiting to be acknowledged. It’s up to us to become the “older fish” who can see it, savour it, and appreciate the profound beauty in the ordinary.
More on Mindfulness
Stress Management and Leadership Through Mindfulness
Breathing, Cold Exposure, and Mindfulness with Níall Ó Murchú
Mindfulness, Meditation and Compassion in the Workplace and in Life with Scott Shute – Podcast
Sources
[1] https://www.youtube.com/watch?v=DCbGM4mqEVw
[2] https://fs.blog/david-foster-wallace-this-is-water/
[6] https://fs.blog/david-foster-wallace-this-is-water/
[7] https://fs.blog/david-foster-wallace-this-is-water/
[8] https://fs.blog/david-foster-wallace-this-is-water/
Introduction
Capitalism has been around for decades. The field of research which seeks to understand the concept of capitalism, has often been defined as the field of comparative political economy as a result of the focus on differences in institutional settings which determine economic outcomes (Regini, 2014). These differences are frequently seen not as products of business decisions but as legacies from various historical contexts. Today, notable differences remain in the industrial relations systems of several countries globally (McLaughlin and Wright, 2018).
Defining Capitalism
Definitions of capitalism have varied over the years since the 19th century. It has been used to characterise the emerging shape of the modern economy and the transformation of society as a whole. Capitalism is an economic system in which private individuals own property and operate according to their own interests, with supply and demand freely determining market prices in a way that can best serve society (Fund, 2017). In the twentieth century, the term “capitalism” became more frequently used to express political perspectives on the desirability and permanence of capitalism as opposed to socialism (Delanty, 2019).
Liberal Market Economies & Coordinated Market Economies
Liberal Market Economies (LME) and Coordinated Market Economies (CME) are two forms of capitalism that can be applied to both past and present theories of capitalism (Crouch, 2005). The concept of a liberal market economy, originally defined by Hall and Soskice, is characterised by the adoption of market mechanisms and agreements to manage relationships among suppliers and buyers. Additionally, they identify coordinated market economies, which are characterised by bargaining-based labour relations and arrangements that reflect employees’ longer-term commitments (Lansbury and Bamber, 2020). LME economies rely on labour markets that set wages through competition and typically have less regulation to protect employees and provide them with security (Crouch, 2005).
Social & National Factors in Relation to Market Economies
The developed world is often divided into liberal market economies (LMEs), such as the UK and USA, and coordinated market economies (CMEs), such as Japan and Scandinavian countries (Dibben and Williams, 2012). However, it is important to recognise that these approaches to capitalism have limitations and often do not account for differences in the social or political makeup of each country. Lansbury and Bamber (2020) highlighted that the institutional bases on which German and Japanese corporate governance arrangements are built, as well as the historical events that formed them, differ despite generating similar outcomes. This illustrates the importance of considering social and national influences on industrial relations based on the country in question. Despite pressures for convergence in industrial relations systems, Europe has maintained distinct national industrial relations systems (Black, 2005). Social and national factors are ultimately what must be taken into consideration when analysing national industrial relations systems (Lansbury and Bamber, 2020).
The Effect of External Forces on the Economy
Prices and wages typically take a while to adjust to the forces of supply and demand, with demand playing the largest role in determining economic growth (Hackemy 2017). The economy can transition between major phases of development and contraction through boom-and-bust cycles, which are a feature of economic growth (Hakemy, 2017). Today many multinational corporations are faced with the western style model of capitalism (Werhane, 2000). Businesses can pursue their ambitions competitively without the hassle of restrictions and undue regulations surrounding labour restrictions which can result in growth and economic good in every country (Werhane, 2000). It is important to remember that in this context, capitalist economies and industrial relations systems cannot be generalised for globally. The perception of what is good and beneficial to the employee and multinational corporations will vary from country to country based on the social and cultural norms (Werhane, 2000).
Conclusion
Capitalism can be useful in understanding the inner mechanisms of an economy. LME’s & CME’s illustrate than capitalism can be organised and function in many ways. Ultimately it is essential to consider the multitude of factors which can contribute to a successful economy including social, national and historical context.
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Introduction
A new boss taking over can be difficult. Change often is. For employees, the promise of fresh perspectives and strategic shifts can be exciting. But the uncertainty surrounding changing dynamics and expectations can also be unsettling, for seasoned staff and recent hires alike. For those who liked their old boss, the new one is a daunting prospect. And even those that didn’t face an element of “the devil you know.” At such a juncture, all employees will be sat around the office contemplating what a change of leadership means for their futures.
Successfully navigating a leadership transition requires a proactive approach to ensure continued productivity and career satisfaction. How do you build a relationship with a new leader? How do you help ensure a smooth transition? In the worst case scenario, how do you spot a leader who isn’t going to serve you and what can you do to counter that?
Understanding the new leader
It’s natural for employees to want to know as much as possible about their new leader as quickly as possible. This is the person whose expectations they will now need to be meeting; they’ll want to know what those expectations are. Equally, given there is such a wide variety of leadership styles, they may wish to adjust their temperament or approach accordingly.
In the modern world, employees can often get a decent sense of their new boss’s approach and values in advance of their arrival through their online presence. Most people have a LinkedIn profile through which their new employees can evaluate their posts to get a sense of their leadership style, past successes and communication preferences. Even just a look at their employment history can provide a sense of their trajectory and offer hints as to their approach.
Equally, employees may be able to track down their boss’s personal social media accounts by way of Instagram, X (Twitter) or Facebook. Wise leaders will make these accounts as difficult to track down as possible. And wise employees may not want to risk exposing themselves as having perused their new boss’s personal account in advance of their arrival.
Following the new leader’s commencement comes the bedding in period, which depending on the leader and company in question can be a matter of weeks or months (one would hope not years). This period can be awkward and overly formal, with employees tip-toeing around the new boss and vice versa, everyone trying to figure the other out, fearful of earning themselves a spot in the bad books. Conversely, they can be overly contested, with a new leader looking to establish a foothold through shows of strength, maybe even ruthlessness. Meanwhile their more fiery underlings will either push back directly or raise dissent amongst their cohorts at every opportunity.
Neither of these approaches is ideal, though the first is obviously preferable. It’s only natural that things begin tentatively. Employees should try to make use of that early period to establish an amiable rapport with their new boss and to work out what kind of leader they are. Gather information, observe closely, and ask questions during initial meetings and interactions. How do they communicate? Are they direct and concise or more collaborative and open-ended? Do they favour quick decisions or encourage team input? Actively listen to their vision for the company and their priorities. Don’t hesitate to schedule a one-on-one meeting to clarify expectations or gain a better understanding of their vision for the department or company as a whole.
Building a positive working relationship
To state the obvious, you want to impress your new boss. And you want to do so at the earliest opportunity you can.
“Recognize that people do draw some impressions about you pretty quickly,” says Karen Dillon, coauthor of Competing Against Luck and the HBR Guide to Office Politics [1]. But how do you make sure those first impressions are positive?
Michael Watkins, chair of Genesis Advisors and author of The First 90 Days, advises you put yourself in your new boss’s shoes. “Keep asking yourself, ‘How can I help them get up to speed faster?’” [2]
Writing in Harvard Business Review, Carolyn O’Hara offers some practical advice as to how to build a strong rapport from day one [3]. She suggests (1) looking for common ground (2) being empathetic to your new boss’s situation (3) not laying it on too thick (or thin) (4) helping them achieve early wins, and (5) coming armed with solutions, rather than problems.
Equally, experts recommend discerning your new boss’s communication style early. “The sooner you get a sense of how they prefer to be communicated with, the better,” says Watkins [4]. Do they prefer email, calls, texts, or in-person discussions? Do they like to weigh all of the pros and cons before making a decision, or do they want to hear what you’d suggest? Knowing this information will help you avoid misunderstandings that could complicate your work or put you in a difficult situation.
Dillon says the best way to discern this information is simply to outright ask. “Even if they don’t have a great answer because they’re still figuring it out,” she says, “they know that you’re open to it and that you’re approaching them with the attitude, ‘I want to be effective for you.’” [5]
Onboarding a new manager
If you’re a long-serving member of your company, or if your new boss has previously worked in other fields and is less familiar with their new territory, they may be reliant on you to get them up to speed as to how the company functions. This onboarding process is pivotal. If you help your new boss hit the ground running, they’ll be indebted for you going forward. If you make life tricky, the opposite is likely to be the case.
According to research from Egon Zehnder, there are three main reasons why new leaders derail: 1) They fail to understand how the organisation works; 2) They don’t fit with the organisational culture; and 3) They struggle to forge alliances with peers [6]. A helpful, ambitious employee can see to it that their new leader doesn’t fall into any of those trappings.
In Harvard Business Review, Rose Hollister and Michael D. Watkins write that their research shows that those challenges were not dissimilar whether said new boss was an external hire or had received an internal promotion. Leaders they surveyed “said internal promotions were 70% as difficult as coming in from the outside.” [7]
Hollister and Watkins diagnose three fundamental types of learning when starting a new role: technical, cultural, and political [8].
They say that technical learning is about understanding what it takes to succeed in the job. In other words, getting up to speed with the specifics of the organisation’s roles, goals, capabilities, KPIs, and performance, as well as any key products, technologies, systems or customers. Cultural learning is about understanding the key behavioural norms that govern company norms, if there is a certain in-house style or process, for example. Political learning is about identifying the key stakeholders and internal relationships or hierarchies, and clarifying the decision-making processes.
When to be worried
While adjusting to a new leader requires flexibility and patience, certain situations may warrant concern. It could be that your new leader starts showing signs of misalignment with the company culture, or quite simply that they’re not a good leader or person. The impact of that will obviously be felt around the office and could negatively affect your career. So, what kind of signs should you be looking out for?
An obvious indicator that your new boss is not the right fit is if they display unethical behaviour. Some of that may be obvious and easily dealt with –– someone who openly partakes in harrassment, bullying or discrimination should be swiftly dealt with in the modern world. But equally look out for other more nebulous traits such as favouritism, a punitive streak, unpredictable moods or microaggressions.
If you notice these traits but sense they are down to a misunderstanding, it could be worth raising your concerns with the individual in question. If the signs are more pernicious, it may be time to report your concerns to human resources. If they fail to act, start looking elsewhere; anyone who works for a long period of time under a bad boss in a toxic environment tends to bear the scars. It’s not worth it.
Navigating new leadership
The arrival of a new leader presents a unique opportunity for both the individual and the organisation. While initial uncertainty is natural, a proactive approach can transform this transition into a springboard for growth and success. By understanding your new leader’s style, building a positive working relationship, and consistently demonstrating your value, you can position yourself for continued success within the changing landscape.
Remember, your career growth is ultimately your responsibility. If the new leadership creates an environment that hinders your professional development or well-being, don’t be afraid to explore new opportunities that better align with your career goals. The skills you develop during this transition, such as effective communication, adaptability, and a willingness to learn, will serve you well throughout your career.
More on Change Management
Mastering Change and Complexity: Strategic Leadership in an Uncertain Business World
Pioneering Change : A Case Study of Jeff Bezos Transformational Leadership at Amazon
Sources
[1] https://hbr.org/2016/10/how-to-build-a-strong-relationship-with-a-new-boss
[2] https://hbr.org/2016/10/how-to-build-a-strong-relationship-with-a-new-boss
[3] https://hbr.org/2016/10/how-to-build-a-strong-relationship-with-a-new-boss
[4] https://hbr.org/2016/10/how-to-build-a-strong-relationship-with-a-new-boss
[5] https://hbr.org/2016/10/how-to-build-a-strong-relationship-with-a-new-boss
[7] https://hbr.org/2023/02/how-to-onboard-your-new-boss
[8] https://hbr.org/2023/02/how-to-onboard-your-new-boss
Introduction
It’s a painful moment. You’ve gone from the sun and shore, waves crashing against the sand while you sip on a fruity cocktail, to the harshly lit office, two screens in front of you, a litany of meetings in the diary and a seemingly bottomless email intray. It’s the return to work from holiday, and for a lot of people it’s hell.
Re-entry shock, holiday hangover, call it what you will. For a lot of us it’s hard to not be overwhelmed by the stark transition, harder still to actually hit the ground running. These return periods often result in a drop in productivity, a slump in mood, and a sense of disconnection.
But there are ways to avoid the negative spiral a return to work can bring. With a well-planned post-holiday transition, you can turn this potentially stressful time into an opportunity for rejuvenation and renewed focus. By implementing strategic measures, both employees and businesses can benefit from a smoother, more productive return to work.
The need for holiday
Sometimes during this draining return period we think, “why did I even take that holiday at all?” We convince ourselves it wasn’t worth the stress and that it would have been better to keep stubbornly plodding along without a break than face such a contrasting yin and yang.
As an example, senior advisor and executive coach Darin Rowell, EdD, quotes his client “Leslie” in Harvard Business Review. “Coming back from vacation almost makes [it] seem not worth it. For me, it’s like psychologically accelerating from a cruising pace of 30 mph to a speed of 80 so I can get through my inbox, catch up on all the meetings I missed, and reconnect with my neglected clients. And that’s on top of the guilt I’ve been feeling about overburdening my team while they’ve been covering for me.” [1]
Leslie’s thinking is common, but misplaced. Holidays are worth the pain of returning, even if you’re overwhelmed. Rest is vital, not optional. Refusal to commit to proper R&R can have profoundly negative consequences.
As Rowell writes, “research shows that those who don’t take the opportunity to rest, recharge, and recover are at higher risk of exhaustion, low motivation, poor performance, and burnout, while those who engage in regular periods of work recovery enjoy better sleep, higher job satisfaction, more engagement, and higher job performance.” [2]
Meanwhile, studies have shown that women tend to be less likely to use all of their allotted holiday days as compared with men. [3]
“In general, women tend to experience more guilt and are less confident than men, so that may hold women back from feeling like they can ask for and have permission to take time off,” says Fiona Murden, founder of Aroka, an organisational psychology consultancy, and author of Defining You. [4]
Given that studies show that workers who use their vacation days may be more productive and creative, as well as more likely to get a raise and receive higher performance reviews, it’s vital that all workers take proper time off [5]. But especially important women feel free to, or else we risk expanding an already too large gender divide.
Why do we slump?
It’s all too easy upon our return to lay the blame for our disconnection at our own feet –– we didn’t plan well enough, we didn’t check our emails or properly delegate, we had too much fun away from the office and are now reaping what we sewed. This melodramatic self-flagellation serves no one, and is fundamentally misplaced.
It’s only natural for the return to work life to be difficult. Holidays disrupt our biological rhythms and cognitive functions. Jet lag from travel, irregular sleep patterns, and changes in daily routines can all affect our ability to reintegrate into work. For instance, altered sleep cycles can impact our circadian rhythms, leading to fatigue and decreased cognitive function. Additionally, the pleasure of holiday activities boosts dopamine levels, creating a stark contrast when returning to routine tasks.
Additionally, our brains quite literally exaggerate the realities of day-to-day life, making the return to the mundane seem disproportionately more anxiety-inducing and depressing than it actually is. Indeed, according to Dr. Melissa Weinberg, a research consultant and psychologist specialising in well-being and performance psychology, this exaggeration of the brain that exacerbates our post-holiday blues is actually a sign of healthy psychological functioning.
“It’s just one of a series of illusions our brain fools us into believing, in the same way we think bad things are more likely to happen to others than they are to us. Somewhat ironically, the capacity to fool ourselves every single day is an indication of good mental and psychological functioning,” sh explains in The New Daily. [6]
“So, whether we did enjoy our holiday, and whether we’d rather be on vacation than back at work, our brain is wired to make us believe that we did, or that we would. In doing so, we pay the emotional cost for a well-enjoyed break, and we experience a comedown toward our baseline of well-being,” she explains.
That’s not to mention the emotional toll of time off. According to the National Alliance on Mental Illness, 64% of people report being affected by holiday depression, and it’s most often triggered by financial, emotional, and physical stress of the season. [7]
The stress of holiday spending, combined with the abrupt end of relaxation and leisure, can lead to post-holiday blues. Adjusting back to work routines can feel daunting, and the emotional high of the holiday season may make the return to daily responsibilities seem even more monotonous –– you’re seeing the nine to five you were accustomed to with fresh eyes. It takes some time to fall back into the routine.
Negative impact
Needless to say, the post-holiday slump impacts the business as well as the returning employee. Decreased productivity can lead to missed deadlines and a backlog of work, while disengaged employees are more likely to consider leaving their jobs, increasing turnover rates. This period can also disrupt team dynamics and project timelines, affecting overall business performance. As such, it’s important we have plans in place to ensure our reintegration to working life is as smooth as possible.
Strategies for a smooth transition: Delegate
The first step to a smooth reintegration comes well before you’ve even set off. Once those rest days are in the diary, you want to inform those around you of the timings of your absence and ensure you’ve got the right people in place to cover your assignments. How you approach that will vary depending on your seniority. A manager will need to ensure someone is there in their stead to oversee operations. For a more junior member of the team, it’s best to have your manager do the delegating for you rather than take it on your own back; they know the strengths of the team better than you do.
A lot of the stress of returning post-holiday is the mountain of work that awaits you. Having a prepared and trusted set of delegates on top of the detail alleviates that pressure. Either they’ll have covered all your work, or will have been sufficiently across the detail that they can brief you on what you’ve missed so you’re not scrambling through your inbox searching for anything urgent.
Strategies for a smooth transition: Don’t overdo it
When we first return to work, it’s tempting to want to make up for lost time. That often means we end up overdoing it during our first week or even day. It’s understandable to want to cover all that lost ground right away. As Rowell writes, “the urge to overwork stems from a well-meaning effort to relieve team members of the extra work they were covering for you, or a desire to demonstrate that even though you were away, your commitment remains high and you’re still valuable to the organisation.” [8]
But overworking “can leave you boomeranging from one extreme to the other, which increases stress and actually undermines your efforts to catch up” [9]. Rowell recommends taking at least a day to recover after your holiday before you start working again so you can mentally and physically prepare for the change in environment.
Strategies for a smooth transition: Allow yourself a catch-up day
Once back in the office, Murden recommends using that first day back as a buffer day in which you don’t schedule any calls or meetings. “Unless it’s an emergency,” she says, “use this day to get organised.” [10]
David Henzel, a member of Forbes’ Young Entrepreneur Council, agrees. He says day one should be solely for catching up and reimbursing yourself in the worklife, with zero meetings. His aim is to be at “inbox zero” aka having zero pending messages by the end of the day. He says “taking this time to catch up on the first day back results in the mental clarity to properly plan out the remainder of the week and provides the momentum to be at your peak performance as soon as possible.” [11]
Strategies for a smooth transition: Exercise healthy boundaries
Another member of the Forbes’ Young Entrepreneur Council, Carry Metkowski, advises making use of one particularly helpful word once you’re back: No. There will be meetings you don’t need to attend, tasks that can wait. Don’t take on more than you can chew. Show some judgement and put the more menial elements of your workload on the backburner.
“While saying “no” can sometimes create a little discord at the moment,” she says, “the extra emotional reserves you’ll have to take care of more important things will be well worth it.” [12]
Strategies for a smooth transition: Reestablish a routine
A lot of the discord that comes in the wake of a holiday stems from the fact that your long-established routine has been disrupted. The key to reintegrating swiftly is to find it again. That means waking up at the usual time, undertaking any external activities you usually partake in, such as exercising or meditating pre- or post-work, and generally committing to your familiar habits.
This disciplined and consistent approach is crucial to regaining focus and efficiency,” says Izabela Lundberg of the Legacy Leaders Institute, “helping you tackle work challenges with renewed energy, passion and success.” [13]
Rest isn’t optional
Perhaps Rowell’s most essential advice is that, should you find yourself in a working environment that discourages time away, or that rewards employees for excessive hours and self-sacrifice while punishing those who take their legally-mandated holiday, you leave.
“This kind of unhealthy work environment will leave you ripe for exhaustion and burnout,” he writes. “If you can’t leave right away, start creating an exit strategy” [14]. You deserve time off. Any company that fails to acknowledge that or correctly honour it isn’t worth your time.
Returning refreshed
While the initial return to work after a holiday can feel jarring, it doesn’t have to be a period of dread. By viewing this time as an opportunity for rejuvenation and renewed focus, both employees and businesses can benefit.
Rest isn’t a luxury, it’s a necessity. Businesses that prioritise employee well-being by encouraging proper time off and fostering a supportive work environment ultimately reap the rewards of a more engaged and productive workforce.
However, the responsibility doesn’t solely lie with employers. Employees must also be proactive in creating a smooth transition. This includes planning ahead, delegating tasks, and prioritising well-being during the first week back. Remember, it’s okay to say “no” to additional workload and to focus on reestablishing a healthy routine.
By following these strategies, we can transform the post-holiday period from a dreaded slump into a time for renewed energy and a successful return to work.
More on Rest
How Much Should You be Working?
Stress Management and Leadership Through Mindfulness
Sources
[3] https://www.fastcompany.com/90199683/theres-a-gender-gap-in-vacation-time-too?
[4] https://www.forbes.com/sites/shelleyzalis/2018/07/24/vacation-is-good-for-you-and-your-company/
[6] https://thenewdaily.com.au/life/wellbeing/2017/01/15/post-holiday-blues
[7] https://www.healthcentral.com/condition/depression/post-holiday-depression
[10] https://www.forbes.com/sites/shelleyzalis/2018/07/24/vacation-is-good-for-you-and-your-company/
Natural Sciences: The World Through Objective Lenses
The field of natural sciences, including disciplines like biology, physics, and chemistry, is celebrated for its precision and objectivity. One of the major strengths of the natural sciences is its reliance on empirical methodologies. These methods, grounded in direct observation or experiment, aim to unravel the laws of the natural world in a consistent, replicable manner. This consistency lends itself to predictions, allowing us to anticipate outcomes based on previous observations. For instance, if one understands the principles of gravity, one can predict the behaviour of objects in free fall.
However, while the rigour of the natural sciences is commendable, it is not without its limitations. The very objectivity that stands as its strength can sometimes limit its scope. The natural sciences primarily seek quantifiable results, which might exclude phenomena that are less tangible or not immediately observable.
Social Sciences: Decoding Human Complexity
Conversely, social sciences, spanning disciplines such as sociology, anthropology, and psychology, delve into the intricate realms of human behaviour and societies. Their strength lies in understanding, interpreting, and sometimes predicting human actions, reactions, and interactions. The social sciences best understand cultural, tradition, and individual psyche nuances.
Social scientists often employ qualitative research methods, which enable them to explore intricate human emotions, motivations, and behaviours that might not be easily quantifiable. For instance, while a natural scientist can tell us how the human brain reacts to certain stimuli, a social scientist might explain why a certain stimulus is perceived as positive in one culture and negative in another. But just as with natural sciences, the strengths of the social sciences can sometimes be their Achilles’ heel. While offering rich insights, the deep dive into human behaviour and societies can sometimes lack the objective rigour that characterises the natural sciences. The very subjectivity that provides depth can also lead to biases or interpretations that may not be universally applicable.
Bridging the Divide
While the differences between the natural and social sciences are clear, it’s essential to understand that they are two sides of the same coin. The natural sciences provide us with a broad understanding of our world, explaining the ‘how’ behind phenomena. In contrast, the social sciences provide context, delving into the ‘why’ behind human actions and interactions.
To get a holistic understanding of our world, choosing one over the other is not a matter of recognising the value in both. For instance, addressing global challenges such as climate change requires both empirical data from natural scientists and insights into human behaviour from social scientists.
Interdisciplinary Collaboration: A New Dawn
The crux of modern challenges lies in their multidimensionality. Consider public health issues such as the recent global pandemic. Understanding the virus’s biology (a realm of the natural sciences) is as crucial as understanding human behaviour, societal dynamics, and the cultural implications of interventions (all territories of the social sciences). Such complex issues cannot be effectively addressed without a harmonious collaboration between the two domains.
Advantages of Collaboration
- Holistic Solutions: Combining the methodologies and findings from both natural and social sciences can lead to comprehensive solutions that account for both the physical and socio-cultural dimensions of a problem. For instance, in environmental conservation, biological insights into an ecosystem can be enriched by anthropological knowledge about the indigenous communities living there.
- Innovation Through Integration: Often, ground-breaking discoveries are made at the intersection of disciplines. By understanding and integrating principles from both natural and social sciences, we can pioneer innovative solutions that wouldn’t be conceivable within the confines of a single discipline.
- Greater Societal Impact: Recommendations backed by empirical data and socio-cultural insights will likely be more accepted and impactful. Policies, interventions, or solutions that consider both the scientific facts and the human element tend to be more effective and sustainable.
Challenges in Collaboration
However, the path to effective interdisciplinary collaboration isn’t without hurdles.
- Differing Methodologies: As previously highlighted, natural sciences primarily employ empirical methods, emphasising quantifiable data and experiments. In contrast, social sciences often lean towards qualitative approaches, focusing on in-depth observations and interviews. Finding a common ground where both sets of methodologies are respected and integrated can be challenging. For instance, imagine a research team tackling an environmental issue. Natural scientists may conduct controlled experiments to measure the impact of pollution on a specific species. In contrast, social scientists may engage in ethnographic studies to understand how the affected community perceives and responds to these changes. Bridging these distinct approaches requires thoughtful coordination and compromise.
- Communication Barriers: The terms, words, and fundamental concepts used in these two fields can be quite different. Effective collaboration means bridging this communication gap, which often takes more time and effort. Imagine a biologist and a sociologist teaming up to study how urbanisation affects a local ecosystem. The biologist may use technical language to explain ecological processes, while the sociologist relies on social science terminology. They must clarify their terms and understand each other’s language to work together smoothly.
- Institutional Hurdles: Traditional academic and research institutions tend to organise themselves into separate natural and social sciences departments. Encouraging interdisciplinary research may mean changing established academic traditions and structures. Picture a university where departments neatly separate the natural and social sciences. When researchers from these two worlds want to collaborate, they might encounter resistance within the institution. A commitment to breaking down these barriers and creating an environment that supports interdisciplinary work is needed to overcome these obstacles.
Conclusion: Embracing the Future of Interdisciplinary Research
With their empirical precision, the natural sciences have irrefutably made an indelible mark on humanity, laying the foundations for many of our advancements, innovations, and discoveries. These sciences give us a clearer understanding of the physical world, from the infinitesimally small components of an atom to the vastness of the universe. They offer predictions and analyses that have, over centuries, revolutionised our very existence. However, in pursuing knowledge and understanding, we must not lose sight of the vital importance of the social sciences. The social sciences provide us with crucial insights into the human psyche, our cultures, and the intricate tapestry of societies and their evolutions. They arm us with the tools to imagine alternative futures and understand the profound impact of technological advancements on society, as was evident during the rise of steam power and its transformative effects on the world of work and leisure.
Furthermore, the social sciences are instrumental in public health, education, and societal well-being. For example, by examining our eating habits in the context of our environment, social scientists enable us to craft more effective, tailored health interventions. The influence of the social sciences also extends to education, where understanding students’ perspectives leads to more effective schooling practices.
Moreover, in an age of digital transformation, the social sciences stand guard over our democracies, examining the shifts from traditional media to digital platforms. They ensure that despite democratising information dissemination, critical analysis remains at the forefront, safeguarding our societies against misinformation.
Importantly, social sciences challenge our worldviews, offering fresh perspectives on topics ranging from feminism and ecology to broader societal movements. They encourage us to critically engage with our surroundings, whether it’s a museum visit or an online chat, fostering a deeper appreciation and understanding of our global community.
In essence, while the natural sciences provide invaluable insights into the ‘how’ of our world, the social sciences delve into the ‘why’. The tapestry of human knowledge is woven with threads from both domains and to sideline one would be to deny ourselves a holistic understanding of our existence.
As individuals, we can foster collaboration by actively seeking interdisciplinary work opportunities within our fields or professions. By embracing the complementary strengths of the natural and social sciences, we contribute to a more informed, inclusive, and resilient global society better equipped to address the multifaceted challenges of our times.
More on Collaboration
Synergy Over Solo: Navigating the Collaborative Future of Business article by Shay Dalton
Collaboration: The Common Thread in Art, Science, and Business Success article by Shay Dalton
The Power of Team Clusters: A People-Centric Approach to Innovation article by Shay Dalton
1. Modern Leadership: Bridging Tradition and Innovation
Tokyo, a city where centuries-old temples stand alongside cutting-edge skyscrapers, exemplifies the merging of tradition with innovation. It paints a vivid picture of today’s leadership paradigm, where the challenge is to preserve age-old wisdom while embracing the agility demanded by modern times.
Take the example of Indra Nooyi, the former CEO of PepsiCo. Her approach was not just anchored in advanced business strategies but was deeply influenced by her roots and traditional values. By penning personal notes to the parents of her executives, Nooyi demonstrated a unique synthesis of cultural respect and contemporary leadership—suggesting that the two aren’t mutually exclusive but can indeed complement each other.
Now, more than ever, leadership encompasses a broader range of skills and qualities. Cross-cultural understanding, for instance, has emerged as a pivotal asset. It’s not just about an American entrepreneur being fluent in Mandarin but understanding and navigating the nuances of global markets, appreciating cultural subtleties, and forging meaningful partnerships across borders.
Ethical leadership is another domain gaining prominence. Companies like Patagonia, led by visionaries like Rose Marcario in the past, have shown that responsible governance isn’t just about ticking corporate responsibility boxes. In fact, Patagonia has committed to donating 1% of its total sales to environmental organisations through its “1% for the Planet” initiative, amounting to over $89 million in donations since the program’s inception. This move is a testament to genuinely embedding sustainability and transparency into the core business strategy, setting a gold standard for other enterprises to emulate.
In places of innovation like Silicon Valley, the very definition of leadership is evolving. It’s not confined to boardrooms or dictated by tenure. Here, a brilliant idea can propel a young developer into a leadership position, proving that age is becoming less of a determinant. Instead, adaptability, innovative thinking, and a relentless drive are becoming the hallmarks of modern leaders.
This shift in leadership dynamics extends beyond the corporate sphere and into global governance. While individual leaders may have their strategies and legacies debated, certain qualities are universally revered. Steadfastness, principled decision-making, and genuine empathy are essential traits for effective leadership in our interconnected age.
In today’s organisational landscape, leadership is omnipresent, transcending hierarchies. Firms like Google underscore this, promoting a culture where leadership emerges from collaborative efforts, proactive initiatives, and shared responsibilities. As the business world becomes increasingly complex, understanding and adopting these multifaceted leadership approaches isn’t just commendable; it’s imperative for sustainable success.
2. Leadership: A Blend of Nature, Nurture, and Adaptation
In every organisation, each individual brings unique skills and perspectives. While each member’s contribution is vital, the leader, much like a conductor, brings together these diverse talents to create a cohesive and effective outcome. Today’s leaders harness their natural abilities and continually refine and develop new skills to lead effectively.
Leadership is a synergy of inherent traits and cultivated abilities at its core. Determination, decisiveness, and vision may be innate for many, but skills such as emotional intelligence underline the constant evolution and adaptation that the modern leadership landscape demands. The journey of Ratan Tata, who transformed the Tata Group into a global conglomerate, exemplifies this balance. His leadership displayed a mix of inherited business acumen and learned skills, showcasing the essential interplay of nature and nurture in leadership.
In our fast-changing corporate world, leaning solely on inherent strengths or past achievements doesn’t suffice. Leaders like Isabelle Kocher, the former CEO of Engie, one of the world’s largest utility companies, recognised the importance of adaptability and sustainability in modern leadership. Under her direction, Engie embarked on a radical transformation, moving away from fossil fuels and heavily investing in renewable energy sources and infrastructure. This bold shift was not just a business strategy but a reflection of Kocher’s vision for a sustainable future. She spearheaded efforts to divest from coal operations and led Engie to invest in innovative renewable energy projects, embracing the future of clean energy. Effective communication played a crucial role in this transition. Kocher was adept at relaying information and conveying her passion, vision, and purpose to her team at Engie and the broader public, emphasising the company’s commitment to a sustainable and environmentally responsible future.
Diverse approaches to leadership also paint the modern landscape. While some leaders may naturally exude authority, others bring forward the strength of collaboration, collective achievements, and mutual respect. Leadership in the realm of the arts, for instance, as demonstrated by Theaster Gates—a social practice installation artist—shows how leadership can transcend corporate and political boundaries, making waves in cultural and community contexts.
Leadership today is not just about a title or a position. It’s a harmonious blend of what one is born with and what one learns and adopts, all tuned to the evolving needs of organisations and societies. Two prominent leadership styles that have gained traction in this context are ‘laissez-faire’ and ‘transformational’ leadership.
The laissez-faire style, which is derived from the French term meaning to “let go”, allows team members significant autonomy in their work. Leaders like Steve Jobs and Steven Bartlett are often associated with this style. They trusted in their teams’ inherent creativity and drive, intervening only when necessary. Such an approach has its merits in industries that thrive on innovation and where the creative freedom of individuals is paramount.
On the other hand, transformational leadership, as embodied by figures like Richard Branson, inspires and motivates team members to exceed their own expectations and achieve a collective vision. These leaders are proactive, continuously challenging the status quo and instigating change to better the organisation. They foster an environment where both the leader and the team support each other’s growth and transformation.
Both these styles emphasise the shift in norms surrounding leadership today. It’s no longer about just directing or managing but about inspiring, trusting, and continuously evolving to meet the ever-changing demands of the modern world.
3. Shaping the Future: The Role of Proactive Leadership
Proactive leadership focuses on more than just addressing current challenges; it’s about actively planning and influencing the future. While entrepreneurs like Elon Musk are often highlighted, digging deeper and understanding the foundational principles that enable such forward-thinking actions is important.
One key concept from organisational psychology is ‘Psychological Safety’. Introduced by Harvard Business School professor Amy Edmondson, it describes an environment where team members feel secure in taking risks and expressing their ideas without fear of reprimand. Successful teams, like those at Google, have pinpointed Psychological Safety as a driving factor. When leaders cultivate this safe space, they express organisational values and encourage a culture where innovation can flourish.
This atmosphere of trust and openness is especially crucial in today’s interconnected world, where leadership actions are constantly scrutinised. Every decision and every mistake is magnified in the digital age. It underscores the idea that ethical behaviour isn’t just a commendable attribute—it’s vital. Leaders who prioritise psychological safety invariably pave the way for ethical leadership. In this scenario, proactive leadership revolves around upholding transparency and ensuring that decision-making is always rooted in strong ethics, allowing team members to communicate openly and act with integrity.
However, challenges such as persistent gender biases remind us that there’s still work to be done. Effective leadership recognises such biases and takes deliberate steps to address and overcome them, ensuring that potential is recognised and nurtured regardless of gender or background. For instance, the often-discussed gender pay gap shows that women, on average, earn less than men in nearly every single occupation for which there is sufficient earnings data. This reflects a systemic inequality and can damage psychological safety, as it conveys an implicit message that women’s contributions are less valuable. Proactive leadership recognises such biases and actively works to address and correct them, ensuring that every team member feels valued and heard. This atmosphere of trust and openness directly feeds into the broader principle of psychological safety, where individuals can communicate openly without fear.
In conclusion, proactive leadership is about foresight and action. It means navigating the present while laying strong foundations for the future, driven by a combination of psychological understanding and ethical commitment. Today’s leaders don’t just ride the waves—they help create them.
4. Crafting Your Leadership Path
Leadership is a unique journey, blending inherent qualities, acquired skills, and external influences. Apple’s co-founder, Steve Jobs, advocated for pursuing passions and trusting one’s instincts. However, the leadership voyage extends beyond instinct. Like those by Daniel Goleman on emotional intelligence, ground-breaking studies highlight self-awareness as a keystone of effective leadership. Such understanding aids leaders in harnessing their strengths and addressing their vulnerabilities.
Adaptability is pivotal in the current age of rapid technological and societal changes. Management theories such as the Situational Leadership Model, developed by Hersey and Blanchard, emphasise that leaders must adjust their style based on the task and individual’s maturity. So, while the world moves quickly, aligning personal and organisational values ensures that leadership remains authentic and relevant.
Every leadership story is unique and shaped by personal aspirations, experiences, and trials. Recognising this, there’s a need to move beyond one-size-fits-all strategies. Customised leadership plans, tailored to individual paths and goals, prove more effective than generic formulas. A principle of economics, the Theory of Comparative Advantage, posits that individuals or entities should capitalise on their strengths. In the leadership context, this underscores focusing on one’s unique capabilities and value propositions. Furthermore, leaders aren’t isolated figures; they operate within complex organisational ecosystems. Just as a sailor must consider the sea’s currents and weather patterns, leaders must understand their organisational cultures. An environment fostering open dialogue, feedback, and continuous learning can catalyse a leader’s evolution. Conversely, restrictive cultures might pose challenges. But in both contexts, understanding and adeptly navigating these nuances differentiates good leaders from great ones.
In essence, leadership is not a linear path but a dynamic journey. It combines introspection, adaptation, and understanding of the larger organisational landscape. As the saying goes, it’s not just about the destination but the journey and how one travels it.
5. Visionaries to Tomorrow’s Leaders
Great leaders throughout history have consistently displayed adaptability, innovation, and a commitment to mentoring the next generation. Larry Page’s leadership at Google exemplified this. Rather than solely focusing on ideas, he emphasised nurturing talent, most notably by mentoring Sundar Pichai. This approach underscored the belief that a true leader’s legacy is in empowering successors. Apple’s resilience and ability to reinvent itself embody the “falling forward” concept — transforming challenges into opportunities. Amazon’s success story is a testament to adaptability, echoing Bruce Lee’s advice to be “like water,” — flexible, yet forceful. In the tech realm, Netflix’s pioneering use of AI and Microsoft’s emphasis on cloud computing under Satya Nadella highlight the importance of forward-thinking innovation, drawing parallels to historical visionaries like Tesla and Edison.
6. Cultural Harmony: Crafting the Future of Leadership
Satya Nadella’s transformative journey at Microsoft exemplifies the essence of a growth mindset, teaching us that true success isn’t solely about beginnings but rather the directions we’re willing to explore. With its relentless drive to innovate, Tesla embodies the spirit of pioneers who are never content with the status quo. Adobe’s culture of valuing feedback and continuous improvement is a testament to the belief that “iron sharpens iron,” highlighting the power of collective growth and learning. Similarly, Spotify’s commitment to inclusivity is not just a nod to diversity but a clear indication that the future of leadership mirrors and celebrates the myriad voices of society.
In essence, these examples underline that the modern leadership paradigm thrives on adaptability, continuous growth, and cultural harmony, emphasising that the best leaders not only lead but also listen, learn, and reflect the diverse tapestry of our global community.
7. Nurturing Leadership: Strategies, Collaboration, and Vision
Margaret Heffernan’s concept of “wilful blindness” refers to the deliberate decision to ignore or avoid inconvenient facts or realities, even when they are readily apparent. It underscores the importance of leaders being vigilant, aware, and attentive, breaking from conformity to foresee and address challenges. Salesforce’s culture, which champions innovation and disruption, mirrors the economic principle of ‘creative destruction’ proposed by economist Joseph Schumpeter, where innovative methods and ideas replace old ways of doing things. Reflecting on the management theories of Peter Drucker, he emphasised that “Management is doing things right; leadership is doing the right things.” As emerging leaders design their journey, frameworks, like Amazon’s leadership principles, serve as contemporary iterations of timeless navigational tools — guiding leaders both on well-trodden paths and ventures into the unknown.
8. Future Leadership: Charting New Waters with Timeless Principles
Drawing from Charles Darwin’s insights, it’s not the strongest species that survive, nor the most intelligent, but the most responsive to change. In the realm of leadership, this rings especially true. Traditional hierarchical models are yielding to a more collaborative and adaptive approach. The dawn of AI and the intricate dance of globalisation echo the words of economist John Maynard Keynes, emphasising the need to be versatile in the face of “animal spirits” or unpredictable elements in markets. Cybersecurity concerns today might parallel the challenges once posed by maritime pirates during the age of exploration, underscoring that while challenges evolve, the essence of leadership remains in navigating uncharted territories. Tomorrow’s leaders will not only ride the waves of technological change but also harness the diverse strengths of global teams and confront ethical quandaries in a deeply interconnected era guided by principles as old as leadership itself.
9. Leading Forward: Drawing from the Past, Shaping Tomorrow
Much like Rome, which wasn’t built in a day, leadership thrives on a foundation of age-old principles fused with modern foresight. This blend is reminiscent of the principles set forth by legendary strategist Sun Tzu in “The Art of War” – understanding the terrain, knowing oneself, and being fluid in response. Today’s urban jungles, from Tokyo to New York, encapsulate this harmony; they meld historical foundations with skyscrapers of ambition, symbolising the fusion of past wisdom with future vision. Leaders like Indra Nooyi exemplify this duality, resonating with the roots of ancient wisdom while spearheading an era of digital transformation. Leadership, therefore, isn’t a destination but an ongoing odyssey. Much like cities that reinvent while retaining their essence, leaders must be perpetual pioneers with an eye on the horizon and feet grounded in enduring values.
More on Trust
The Importance of Trust article by Shay Dalton
Elite Team Cohesion article by Jonny Cooper
Leadership in Focus: Foundations and the Path Forward article by Shay Dalton
The Importance of Ethics article by Shay Dalton
“Empowering” Workers is More Than a Catchy Phrase article by Shay Dalton
Depending on who you listen to working from home is either proof of a declining work ethic – evidence of and contributor to a global malaise that is hampering productivity, decimating work culture and amplifying isolation and laziness – or it’s a much-needed break from overzealous corporate control, finally giving workers the autonomy to do their jobs when, where and how they want to, with some added benefits to well-being, job satisfaction and quality of work baked in.
Three years on from the pandemic that made WFH models ubiquitous, the practice’s status is oddly divisive. CEOs malign it. Workers love it. Like most statements around WFH, that analysis is over simplistic. So what’s the actual truth: is WFH good, bad or somewhere in between?
The numbers
Before the pandemic Americans spent 5% of their working time at home. By spring 2020 the figure was 60% [1]. Over the following year, it declined to 35% and is currently stabilised at just over 25% [2]. A 2022 McKinsey survey found that 58% of employed respondents have the option to work from home for all or part of the week [3].
In the UK, according to data released by the Office for National Statistics in February, between September 2022 and January 2023, 16% of the workforce still worked solely from home, while 28% were hybrid workers who split their time between home and the office [4]. Meanwhile, back in 1981, only 1.5% of those in employment reported working mainly from home [5].
The trend is clear. Over the latter part of the 20th century and earliest part of the 21st, homeworking increased – not surprising given the advancements to technology over this period – but the increase wasn’t drastic. With Covid, it surged, necessarily, and proved itself functional and convenient enough that there was limited appetite to put it back in the box once the worst of the crisis was over.
The sceptics
Working from home “does not work for younger people, it doesn’t work for those who want to hustle, it doesn’t work in terms of spontaneous idea generation” and “it doesn’t work for culture.” That’s according to JPMorgan Chase CEO Jamie Dimon [6]. People who work from home are “phoning it in” according to Elon Musk [7]. In-person engineers “get more done,” says Mark Zuckerberg, and “nothing can replace the ability to connect, observe, and create with peers that comes from being physically together,” says Disney CEO Bob Iger [8].
Meanwhile, 85% of employees who were working from home in 2021 said they wanted a hybrid approach of both home and office working in future [9]. It seems there’s a clash, then, between the wants of workers and the wants of their employers.
Brian Elliott, who previously led Slack’s Future Forum research consortium and now advises executive teams on flexible work arrangements, puts the disdain for WFH from major CEOs down to “executive nostalgia” [10].
Whatever the cause, and whether merited or not, feelings are strong – on both sides. Jonathan Levav, a Stanford Graduate School of Business professor who co-authored a widely cited paper finding that videoconferencing hampers idea generation, received furious responses from advocates of remote-work. “It’s become a religious belief rather than a thoughtful discussion,” he says [11].
In polarised times, it seems every issue becomes black or white and we must each choose a side to buy into dogmatically. Given the divide seems to exist between those at the upper end of the corporate ladder and those below, it’s especially easy for the WFH debate to fall into a form of tribal class warfare.
Part of the issue is that each side can point to studies showing the evident benefits of their point of view and the evident issues with their opponents. It’s the echo-chamber effect. Some studies show working from home to be more productive. Others show it to be less. Each tribe naturally gravitates to the evidence that best suits their argument. Nuance lies dead on the roadside.
Does WFH benefit productivity?
The jury is still out.
An Owl Labs report on the state of remote work in 2021 found that of those working from home during 2021, 90% of respondents said they were at least at the same productivity level working from home compared to the office and 55% said they worked more hours remotely than they did at the office [12].
On the other end of the spectrum, a paper from Stanford economist Nicholas Bloom, which reviewed existing studies on the topic, found that fully remote workforces on average had a reduced productivity of around 10% [13].
Harvard Business School professor Raj Choudhury, looking into government patent officers who could work from anywhere but gathered in-person several times a year, championed a hybrid approach. He found that teams who worked together between 25% and 40% of the time had the most novel work output – better results than those who spent less or more time in the office. Though he said that the in-person gatherings didn’t have to be once a week. Even just a few days each month saw a positive effect [14].
It’s not just about productivity though. Working from home can have a negative impact on career prospects if bosses maintain an executive nostalgia for the old ways of working. Studies show that proximity bias – the idea that being physically near your colleagues is an advantage – persists. A survey of 800 supervisors by the Society for Human Resource Management in 2021 found that 42% percent said that when assigning tasks, they sometimes forget about remote workers [15].
Similarly, a 2010 study by UC Davis professor Kimberly Elsbach found that when people are seen in the office, even when nothing is known about the quality of their work, they are perceived as more reliable and dependable – and if they are seen off-hours, more committed and dedicated [16].
Other considerations
It’s worth noting other factors outside of productivity that can contribute to the bottom line. As Bloom states, only focusing on productivity is “like saying I’ll never buy a Toyota because a Ferrari will go faster. Well, yes, but it’s a third the price. Fully remote work may be 10% less productive, but if it’s 15% cheaper, it’s actually a very profitable thing to do” [17].
Other cost-saving benefits of a WFH or hybrid work model include potentially allowing businesses to downsize their office space and save on real estate. The United States Patent and Trademark Office (USPTO) estimated that increases in remote work in 2015 saved it $38.2 million [18].
Minimising the need for commuting also helps ecologically. The USPTO estimates that in 2015 its remote workers drove 84 million fewer miles than if they had been travelling to headquarters, reducing carbon emissions by more than 44,000 tons [19].
A hybrid model
Most businesses now tend to favour a hybrid model. Productivity studies, including Bloom’s that found the 10% productivity drop from fully remote working, tend to concede there’s little to no difference in productivity between full-time office staff and hybrid workers. 47% of American workers prefer to work in a hybrid model [20]. In the UK, it’s 58% [21]. McKinsey’s American Opportunity Survey found that when given the chance to work flexibly, 87% of people take it [22].
However, as Annie Dean, whose title is “head of team anywhere” at software firm Atlassian, notes: “For whatever reason, we keep making where we work the lightning rod, when how we work is the thing that is in crisis” [23].
Choudhary backs this up, saying, “There’s good hybrid – and there’s terrible hybrid” [24]. It’s not so much about the model as the method. Institutions that put the time and effort into ensuring their home and hybrid work systems are well-defined and there’s still room for discussion, training and brainstorming – all the things that naysayers say are lost to remote working – are likely to thrive.
That said, New Yorker writer Cal Newport points out that firms that have good models in place (what he calls “agile management”) are few and far between. Putting such structures in place is beyond the capability of most organisations. “For those not benefiting from good (“Agile”) management,” he writes, “the physical office is a necessary second-best crutch to help firms get by, because they haven’t gotten around to practising good management [25].”
The future
Major CEOs may want a return to full-time office structures, but a change seems unlikely. You can’t put the genie back in the bottle. Home and hybrid working is popular with employees, especially millennials and Gen Z. As of 2022 millennials were the largest generation in the workforce [26]; their needs matter.
The train is only moving in one direction – no amount of executive nostalgia is going to get it to turn back. It seems a hybrid model is the future, and a healthy enough compromise.
References
[1] https://www.economist.com/special-report/2021/04/08/the-rise-of-working-from-home
[2] https://www.forbes.com/sites/stevedenning/2023/03/29/why-working-from-home-is-here-to-stay/
[3] https://www.mckinsey.com/industries/real-estate/our-insights/americans-are-embracing-flexible-work-and-they-want-more-of-it
[4] https://www.theguardian.com/commentisfree/2023/feb/14/working-from-home-revolution-hybrid-working-inequalities
[5] https://wiserd.ac.uk/publication/homeworking-in-the-uk-before-and-during-the-2020-lockdown/
[6] https://www.forbes.com/sites/jenamcgregor/2023/08/19/the-war-over-work-from-home-the-data-ceos-and-workers-need-to-know/
[7] https://hbr.org/2023/07/tension-is-rising-around-remote-work
[8] https://www.forbes.com/sites/jenamcgregor/2023/08/19/the-war-over-work-from-home-the-data-ceos-and-workers-need-to-know/
[9] https://www.ons.gov.uk/employmentandlabourmarket/peopleinwork/employmentandemployeetypes/articles/businessandindividualattitudestowardsthefutureofhomeworkinguk/apriltomay2021
[10]
https://www.forbes.com/sites/jenamcgregor/2023/08/19/the-war-over-work-from-home-the-data-ceos-and-workers-need-to-know/
[11] https://www.forbes.com/sites/jenamcgregor/2023/08/19/the-war-over-work-from-home-the-data-ceos-and-workers-need-to-know/
[12] https://owllabs.com/state-of-remote-work/2021/
[13] https://www.forbes.com/sites/jenamcgregor/2023/08/19/the-war-over-work-from-home-the-data-ceos-and-workers-need-to-know/
[14] https://www.forbes.com/sites/jenamcgregor/2023/08/19/the-war-over-work-from-home-the-data-ceos-and-workers-need-to-know/
[15] https://www.forbes.com/sites/jenamcgregor/2023/08/19/the-war-over-work-from-home-the-data-ceos-and-workers-need-to-know/
[16] https://www.forbes.com/sites/jenamcgregor/2023/08/19/the-war-over-work-from-home-the-data-ceos-and-workers-need-to-know/
[17]
https://www.forbes.com/sites/jenamcgregor/2023/08/19/the-war-over-work-from-home-the-data-ceos-and-workers-need-to-know/
[18] https://hbr.org/2020/11/our-work-from-anywhere-future#:~:text=Benefits%20and%20Challenges,of%20enhanced%20productivity%20and%20engagement
[19] https://hbr.org/2020/11/our-work-from-anywhere-future#:~:text=Benefits%20and%20Challenges,of%20enhanced%20productivity%20and%20engagement.
[20] https://siepr.stanford.edu/publications/policy-brief/hybrid-future-work#:~:text=Hybrid%20is%20the%20future%20of%20work%20Key%20Takeaways,implications%20of%20how%20and%20when%20employees%20work%20remotely.
[21] https://mycreditsummit.com/work-from-home-statistics/
[22] https://www.mckinsey.com/industries/real-estate/our-insights/americans-are-embracing-flexible-work-and-they-want-more-of-it
[23] https://www.forbes.com/sites/jenamcgregor/2023/08/19/the-war-over-work-from-home-the-data-ceos-and-workers-need-to-know/
[24] https://www.forbes.com/sites/jenamcgregor/2023/08/19/the-war-over-work-from-home-the-data-ceos-and-workers-need-to-know/
[25] https://www.forbes.com/sites/stevedenning/2023/03/29/why-working-from-home-is-here-to-stay/
[26] https://www.forbes.com/sites/theyec/2023/01/10/whats-the-future-of-remote-work-in-2023/
Introduction
The coveted office window seat has been the subject of much debate and envy among coworkers. But why is it so popular? As it turns out, science has a lot to say about our preference for this prime piece of real estate. From enhancing productivity and creativity to benefiting physical health, the perks of a window seat go far beyond the view. In this blog post, we’ll explore the scientific explanations behind the allure of the office window seat, sharing some amusing stories along the way.
The Power of Natural Light
It’s no secret that natural light can do wonders for our mood and well-being. Research has shown that exposure to daylight is linked to increased serotonin levels, which in turn can boost happiness, attentiveness, and productivity (Cajochen et al., 2000). In one office-based study, employees with windows in their workspaces reported higher job satisfaction and improved mental health compared to those without access to natural light (Matusiak et al., 2019).
A study conducted by Heschong (2003) explored the impact of daylight on human performance and satisfaction in various settings, including offices. The findings suggested that employees with access to daylight, even without a captivating view, experienced increased productivity and overall well-being. This supports the idea that the benefits of natural light, such as improved mood and performance, can be more significant than having an inspiring view from the window.
Cognitive Benefits of Gazing into the Distance
Staring into the distance is often seen as a sign of daydreaming or lack of focus, but in reality, it can be an essential mental break that leads to increased creativity and productivity. Research has demonstrated that brief periods of mind-wandering help facilitate problem-solving and creative thinking (Baird et al., 2012). Furthermore, being able to gaze out of a window provides the opportunity to rest our eyes and reduce eye strain, which is especially important for those who spend long hours in front of a computer screen (Rosenfield, 2011).
The Connection between Nature and Well-being
The view from a window seat often provides a glimpse of nature, whether it’s a bustling city park or a serene landscape. Studies have shown that even brief exposure to nature can positively impact our mental health and well-being (Bratman et al., 2015). In one study, participants who took a 50-minute walk in a natural setting experienced reduced anxiety and improved cognitive function compared to those who walked in an urban environment (Bratman et al., 2015).
A study conducted by Kaplan (1995) found that exposure to natural settings, even through a window, can have restorative effects on individuals experiencing mental fatigue. In this study, an accountant who felt overwhelmed and stressed during the busy tax season was relocated to a window seat with a view of a small garden. They discovered that taking short breaks to observe the birds and plants helped them feel more relaxed and increased their focus throughout the day.
The Social Status of the Window Seat
Let’s not forget the social aspect of the window seat. Being situated near a window often signals a certain level of status within the office hierarchy (Vinchur et al., 1998). It’s not uncommon for employees to feel a sense of accomplishment and pride when they’ve earned the right to sit by the window.
So, the next time you find yourself envious of a colleague’s window seat, remember that science is on your side. Natural light, cognitive benefits, and connections to nature all contribute to the allure of the office window seat. Who knows, maybe one day you’ll be lucky enough to snag that coveted spot and enjoy its perks.
References
Baird, B., Smallwood, J., Mrazek, M. D., Kam, J. W. Y., Franklin, M. S., & Schooler, J. W. (2012). Inspired by distraction: mind wandering facilitates creative incubation. Psychological Science, 23(10), 1117-1122. https://doi.org/10.1177/0956797612446024
Bratman, G. N., Hamilton, J. P., Hahn, K. S., Daily, G. C., & Gross, J. J. (2015). Nature experience reduces rumination and subgenual prefrontal cortex activation. Proceedings of the National Academy of Sciences, 112(28), 8567-8572. https://doi.org/10.1073/pnas.1510459112
Cajochen, C., Münch, M., Kobialka, S., Kräuchi, K., Steiner, R., Oelhafen, P., Orgül, S., & Wirz-Justice, A. (2000). High sensitivity of human melatonin, alertness, thermoregulation, and heart rate to short wavelength light. The Journal of Clinical Endocrinology & Metabolism, 90(3), 1311-1316. https://doi.org/10.1210/jcem.90.3.8550785
Heschong, L. (2003). Daylighting and human performance. ASHRAE Journal, 45(6), 65-67. Retrieved from https://www.techstreet.com/ashrae/standards/ashrae-journal-june-2003-volume-45-issue-6?product_id=1722476
Kaplan, R. (1995). The restorative benefits of nature: Toward an integrative framework. Journal of Environmental Psychology, 15(3), 169-182. https://doi.org/10.1016/0272-4944(95)90001-2
Matusiak, B., Lyssenko, L., & Sakellaris, I. (2019). Window view, indoor daylight climate, and office occupants’ satisfaction, mood, and well-being. Building and Environment, 149, 347-360. https://doi.org/10.1016/j.buildenv.2018.12.017
Rosenfield, M. (2011). Computer vision syndrome: a review of ocular causes and potential treatments. Ophthalmic and Physiological Optics, 31(5), 502-515. https://doi.org/10.1111/j.1475-1313.2011.00834.x
Vinchur, A. J., Schippmann, J. S., Switzer, F. S., & Roth, P. L. (1998). A meta-analytic review of predictors of job performance for salespeople. Journal of Applied Psychology, 83(4), 586-597. http://dx.doi.org/10.1037/0021-9010.83.4.586
In today’s fast-paced world, productivity has emerged as a critical aspect of our daily lives. The conventional approach to productivity involves time management, but recent research indicates that energy management is a more sustainable method for improving productivity and well-being. By utilising insights from various disciplines, such as organisational psychology, social psychology, nutrition, mental health, stress management, fitness, and focus, individuals can devise strategies to systematically expand their energy reserves and achieve more in their daily lives. This article will delve into the importance of managing energy levels and present real-life examples of individuals and organisations that have successfully adopted energy management strategies.
Energy Management and Organisational Psychology:
Organisational psychology has demonstrated that individuals who efficiently manage their energy levels are more productive and engaged in their work. Establishing clear goals, prioritising tasks, and incorporating short breaks throughout the day can help sustain motivation and energy levels. For instance, Google has implemented a program called “Jolly Good Fellow,” allowing employees to take time off to work on personal projects, subsequently increasing creativity and productivity in the workplace.
Social Psychology and Energy Optimisation:
Social interactions play a vital role in energy management. Positive social support from colleagues and supervisors can enhance work engagement, job satisfaction, and overall energy levels. For example, Patagonia, an outdoor clothing company, encourages employees to partake in outdoor activities during work hours, resulting in increased productivity and employee satisfaction. Moreover, a study conducted by Halbesleben & Buckley (2004) found that employees who perceived high levels of social support at work experienced lower levels of fatigue and burnout.
Nutrition and Mental Health:
A balanced diet is crucial for maintaining energy levels throughout the day. Consuming regular, nutrient-dense meals with complex carbohydrates, healthy fats, and lean proteins can fuel the body and brain. A study by the Harvard Business Review discovered that employees who ate healthier meals had a 25% higher job performance than those who did not. Additionally, addressing mental health concerns such as anxiety, depression, or chronic stress can improve overall well-being and energy management. General Mills’ meditation program exemplifies this, as it reduced stress and increased employee productivity.
Stress Management and Fitness:
Regular physical activity is proven to boost energy levels and mood. Incorporating exercise into daily routines can reduce stress, improve cognitive function, and increase overall energy. The law firm Orrick, Herrington & Sutcliffe introduced a “wellness program” that includes exercise classes and meditation, leading to a 50% reduction in sick days among employees. Furthermore, practicing relaxation techniques like mindfulness meditation or deep breathing exercises can help control stress and maintain energy levels throughout the day.
Focus and Avoiding Distractions:
Distractions can rapidly drain energy reserves, making it challenging to maintain focus and productivity. Techniques such as the Pomodoro Technique, which involves working in focused intervals followed by short breaks, can help minimise distractions and optimise energy levels. This method is particularly useful for individuals who struggle with procrastination or find it difficult to concentrate for extended periods. Notably, the famous writer Ernest Hemingway used the Pomodoro Technique to help him write his books.
Conclusion:
In conclusion, managing energy rather than time is a more sustainable approach to enhancing productivity and well-being. By incorporating strategies from various disciplines, individuals can systematically expand their energy reserves and achieve more in their daily lives. Real-life examples of individuals and organisations that have successfully implemented energy management strategies demonstrate the effectiveness of these techniques in improving productivity and well-being. Taking care of oneself, including eating well, practising stress management techniques, engaging in regular physical activity, and avoiding distractions, is essential for maintaining optimal energy levels throughout the day.
References:
- Watanabe, N., Furukawa, T. A., Horikoshi, M., Katsuki, F., Narisawa, T., Kumachi, M., … & Cuijpers, P. (2018). A mindfulness-based stress management program and treatment as usual for university students with psychological distress: A randomised controlled trial. Psychological Medicine, 48(14), 2327-2336.
- Loehr, J., & Schwartz, T. (2003). The Power of Full Engagement: Managing Energy, Not Time, Is the Key to High Performance and Personal Renewal. New York: Free Press.
- Bakker, A. B., & Demerouti, E. (2007). The Job Demands‐Resources model: state of the art. Journal of Managerial Psychology, 22(3), 309-328.
- Chatterjee, S., & Yilmas, E. (2019). Nutrition and Well-being: A Systematic Review of the Impact of Food Choices on Mental Health. Journal of Behavioral Health Services & Research, 46(4), 674-690.
- Pronk, N. P., Katz, A. S., Lowry, M., & Payfer, J. R. (2012). Reducing occupational sitting time and improving worker health: the Take-a-Stand Project, 2011. Preventing Chronic Disease, 9, E154.
- Cirillo, F. (2018). The Pomodoro Technique: The Acclaimed Time-Management System That Has Transformed How We Work. Penguin.
When asked how he went bankrupt, a character in Ernest Hemmingway’s The Sun Also Rises responds, “Two ways. Gradually, then suddenly.” This description encapsulates so many of the changes that emerged as a result of the pandemic, most especially within the workplace. Plenty of the shifts we saw to working practices—such as introducing some form of home or hybrid working as standard—have already become accepted1 as part of the much-touted “new normal”. Others are still evolving, not least when it comes to the relationship between businesses and their employees’ health and wellbeing. One practice that has emerged as potentially pivotal in bridging the gap between personal welfare and workplace performance is that of mindfulness.
Mindfulness
The Oxford Mindfulness Center2 defines mindfulness as “moment-to-moment awareness of one’s experience, without judgment.” Dan Harris, author of 10 Percent Happier3, describes it even more plainly. “I think of mindfulness as the ability not to be yanked around by your own emotions”. Whatever definition you use, the consensus is that mindfulness offers an array of benefits on a personal and professional level. Which is why it’s no wonder business innovators—some before the pandemic, many after— have chosen to bring it into the workplace.
Tipping point
A 2019 survey by LinkedIn4 found that nearly half of workers feel stress in their jobs, with 70% of them feeling it as a result of their workload and their work-life balance. Meanwhile Gallup5 found that 23% of employees feel burnout at work very often or always, and a further 44% reported feeling it sometimes. The fact that these findings are from before the pandemic makes clear that businesses had been dancing on cracks for a long time before the ultimate disaster struck, and that the system (or at least a stark number of the employees within it) were teetering on the brink. To call the pandemic the straw that broke the camel’s back would be to minimize its devastation. But let’s face it, the camel was staggering and stumbling for a long while before whispers started emerging from Wuhan.
Some businesses could see that. It’s why many of the leading corporate innovators had been incrementally introducing mindfulness techniques to their work environment through the late 2000s and 2010s6. Apple, Google, Twitter, and a whole host of other Silicon Valley movers and shakers were championing everything from meditation rooms to in-office yoga and mindfulness classes through mindful lunches. That was Hemmingway’s gradually. Then, in March 2020, came the suddenly. Worker welfare became unignorable. Mindfulness emerged as a clear solution.
Mindfulness productivity gains and profit
Reducing burnout and caring for worker well-being are some of the benefits mindfulness offers businesses. But to put the major tech players’ adoption of such techniques down purely to concern for their personnel may be to give them undeserved credit. While worker welfare likely did factor into their reasoning, they were no doubt also influenced by the numbers surrounding mindfulness’ productivity gains.
Aetna, a US health insurer that trained 13,000 employees in mindfulness practices, estimated an annual productivity improvement of around $3,000 per employee, as well as a reported reduction in stress levels of 28%7. Meanwhile SAP, a leading German software company, saw a 200%8 return on investment, based on data from a survey undertaken with the help of 650 SAP employees who underwent mindfulness training through the Search Inside Yourself Leadership Institute9 (SIYLI). Awareness around well-being and mental health has increased in prominence across society as a whole and the business world is no different, but it would be naïve to pretend the bottom-line numbers weren’t a major contributory factor—if not the primary one— in mindfulness’ corporate ascendency.
Origins
Of course, to give Silicon Valley credit for the benefits of mindfulness would be myopic in the extreme. These ideas are of an Eastern origin and have been around for millennia. Jon Kabat-Zinn, founder of MBSR10 (mindfulness-based stress reduction), is often attributed with bringing mindfulness techniques westwards in the 1970s. Though it’s the advent of more modern technology—best exemplified by the then-unimaginable convenience of yoga and meditation apps— that has contributed significantly to the practice’s meteoric rise.
Spirituality integrates with business
While it may be tempting to presume that utilising these grand spiritual ideas for corporate agendas was a result of this move westwards, instigated by the monetise-at-all-costs instincts of Mega Capitalism, that assumption would be wrong. East Asian corporations such as Panasonic and Toyota have long been taking advantage of ancient teachings in a corporate context11. In fact, “zen”, a widely recognised if less widely understood concept relating to (and deriving from the Sanskrit translation of) meditation, is the foundation of the term “kaizen”.
Kaizen12 is a commonplace piece of business terminology in Japan, meaning change for the better or continuous improvement. It involves making the work environment more efficient and effective by creating a team atmosphere, improving everyday procedures, ensuring employee engagement, and making a job more fulfilling, less tiring, and safer. Its prevalence demonstrates that the marriage between mindfulness and corporate practice is no recent (or exclusively western) thing.
The benefits
When looking at the benefits mindfulness offers, it’s easy to see why it’s an appealing prospect to all parties, east and west. Mindfulness has been found to help reduce emotional exhaustion13, to help foster compassion and empathy14, to improve decision making15, to reduce aggression16, to generate greater attention and focus17, to promote divergent thinking18, to reduce stress, and to improve short term memory19. It is a seemingly endless list of benefits, each impacting instrumental parts of our day-to-day life, personal and professional. What’s more, research20 shows that only short mindfulness sessions are necessary to achieve such results, rather than any dramatic lifestyle overhaul. A matter of minutes each day is enough. It’s no wonder businesses see it as an easy win. Even the US army is using mindfulness21 training to help soldiers better prepare for and deal with stress, before and after deployment.
The science
How mindfulness works and how it impacts—and potentially alters—our brain has unsurprisingly been the intrigue of scientists and academics the world over. In their book Altered Traits22, Daniel Goleman, a Harvard psychologist, and Richard Davidson, a neuroscientist at the University of Wisconsin-Madison, found that mindfulness practices such as breathing meditation are associated with decreased gray-matter density in the amygdala, the region of the brain that initiates a response to stress. Researchers at the University of the Sunshine Coast23 in Australia found that mindfulness training increased the efficiency of brain pathways that process information coming in from the senses. In other words, participants in their study were found to literally see information more accurately24. The idea that mindfulness can genuinely re-wire our brains continues to enthral, and the evidence is mounting.
Going forwards
Scott Shute25, former Head of Mindfulness and Compassion at LinkedIn, author of The Full Body Yes: Change Your Work and Your World from the Inside Out, and upcoming guest on The 1% Podcast26, wants to mainstream mindfulness—in the workplace and beyond. Scott says that we should treat mindfulness in the same way we trat our physical health. “Fifty years ago, physical exercise was a strange thing. Now, every company feels good if they can provide gyms at work.”27 His argument is that in the same way we make time to exercise or go out of our way to eat nutritiously, we should also make the effort to strengthen our minds.
Considering the wide-scale proven benefits, the relatively little effort needed to achieve them, and the ubiquity of mindfulness apps28 offering free trials for curious parties, now feels as good a time as ever to start your mindfulness journey. One that will likely provoke change in two ways. Gradually, then suddenly.
More on burnout
- “The cultural obsession with productivity has led to an epidemic of burnout and stress in the workplace, and it’s impacting quality of life as well as businesses.” (Read more)
- “Reducing burnout and caring for worker well-being are some of the benefits mindfulness offers businesses” (Read more)
More on mindfulness
- “Mindfulness and meditation can help with stress and the ability to remain calm under pressure. Prioritising mental health is equally important as physical health and the items on a to-do list. Goals are important, but they also need to be sustainable.” (Read more)
- “Studies have shown that practising mindfulness and meditation can help with depression, chronic pain, anxiety, and a variety of other mental and physical conditions.” (Read more)
References
2 https://www.oxfordmindfulness.org/
5 https://www.gallup.com/workplace/237059/employee-burnout-part-main-causes.aspx
6 https://www.wired.com/2013/06/meditation-mindfulness-silicon-valley/
7 https://www.bcg.com/publications/2018/unleashing-power-of-mindfulness-in-corporations
8 https://www.mindful.org/mindful-working-the-best-practices-for-bringing-mindfulness-to-work/
10 https://positivepsychology.com/mindfulness-based-stress-reduction-mbsr/
11 https://www.bcg.com/publications/2018/unleashing-power-of-mindfulness-in-corporations
12 https://www.investopedia.com/terms/k/kaizen.asp
14 https://www.theatlantic.com/health/archive/2015/07/mindfulness-meditation-empathy-compassion/398867/
15 https://www.sciencedaily.com/releases/2014/02/140212112745.htm
16 https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0118221
17 https://www.frontiersin.org/articles/10.3389/fnhum.2018.00315/full
18 https://link.springer.com/article/10.1007/s12671-014-0352-9
19 https://www.bcg.com/publications/2018/unleashing-power-of-mindfulness-in-corporations
20 https://knowledge.wharton.upenn.edu/article/mindfulness-at-work/
21 https://www.army.mil/article/149615/improving_military_resilience_through_mindfulness_training
22 https://www.goodreads.com/book/show/34272471-altered-traits
23 https://www.nature.com/articles/s41598-020-78343-w
24 https://www.health.harvard.edu/blog/can-mindfulness-change-your-brain-202105132455
25 https://www.scottshute.com/
26 https://steeringpoint.ie/the-1-podcast/
27 https://www.mindful.org/mindful-working-the-best-practices-for-bringing-mindfulness-to-work/]
